Your Source for Discount Brand Name Fragrances, Perfumes and Colognes.
Shopping Cart - $0.00

You have no items in your shopping cart.

Customer Service

Shipping & Delivery

Standard Ground (USA) All U.S. orders will be sent via UPS, or the most economical service available. Most orders arrive within 4-7 business days depending upon your location.
2nd Day Air (USA) Orders with this method will be shipped 2nd Day Air with UPS, FedEx, or DHL. Most orders arrive within 2 - 5 business days.
All U.S. orders are shipped via a trackable shipping carrier (UPS).
A tracking number will be provided via email and your account once your item ships.
Exception: orders shipping to Alaska, Hawaii, Puerto Rico, P.O. Boxes and military addresses will ship via USPS Priority Mail with a delivery confirmation.
Most orders ship same day or within one business day.
Privacy & Security

Our privacy policy may been seen here.
Our site uses the highest level of 256-bit SSL encryption, our security can be verified through the AlphaSSL banner on our homepage.
Returns & Replacements

You may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.

We cannot accept items for return that have been opened or used.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

Once we receive a return from you (with all of the proper information), we will credit your account and notify you.
Order Cancellations

To cancel your order, please use the contact us form here. Please provide your order number and any other additional information within 12 hours of placing your order. If your order has already been processed, AuthenticFragrances.com is not responsible for any shipping charges incurred.
Payment

             We accept all Major Credit Cards, Paypal and Google Checkout / Google Wallet
Viewing Orders

You may view all past orders through the my account portal located here. You may also check the status of an order or get order details here.
Updating Account Information

All account information may be updated through the my account portal located here.
Orders Not Received

Once an order has been shipped and there is a delivery confirmation, AuthenticFragrances.com is not responsible for any theft of product or delivery to the wrong address. If a customer issues a complaint that they did not receive their product despite delivery confirmation, we cannot issue a credit. We will pursue a claim with UPS on behalf of the customer that UPS didn't deliver the product to the correct person or that they left the product in a susceptible area. If funds are returned to us from UPS, we will credit the customer. Successful claims can take anywhere from 1 week to 6 months. However, there is no guarantee that UPS will accept our claim.

If AuthenticFragrances.com determines that there was in fact product missing from the package, we will credit the customers account immediately.
Damaged Product Claims

Each package and their contents are triple-checked for quality control and packed to ensure that they arrive safely. If  one of the products is damaged, the customer may file a claim with us to investigate the situation.

After receiving the claim, AuthenticFragrances.com, in most circumstances, will request that the damaged product be shipped back to its warehouse for inspection. After inspection, we will pursue a claim with UPS on behalf of the customer that UPS didn't deliver the product in a safe manner. If funds are returned to us from UPS, we will credit the customer's account for the product. Successful claims can take anywhere from 1 week to 6 months. However, there is no guarantee that UPS will accept our claim.
Taxes

AuthenticFragrances.com does not charge sales tax.
Out of Stock Items

If an item is not in stock, it will be indicated in our store and not available for purchase. If a specific order cannot be completed in full. You will be notified via email for any item that is out of stock and a credit will be issued to your account/credit card.
Legal disclaimer

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.